Shipping policy
DO YOU SHIP WORLDWIDE & HOW MUCH DOES SHIPPING COST?
Yes, we ship worldwide. We offer all customers free Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.
WHAT IS YOUR SHIPPING TIME?
Please refer to the following table for standard shipping times:
| Destination | Shipping Time |
|---|---|
| USA | 10 - 12 business days |
| Canada | 10 - 25 business days |
| Europe | 10 - 25 business days |
| Oceania | 10 - 25 business days |
| Latin America | 30+ business days |
PROCESSING TIME
Once an order is placed, you’ll receive an email notification confirming we’ve received it.
We will begin to process your order 6 hours after successful payment. Order processing usually takes 3-5 days. During high volume or crisis periods, the processing time may take an additional 2-4 days.
Once shipped, you’ll get a shipment notification email complete with the tracking number to let you know it’s on the way. Please note that sometimes tracking information can take longer than 24 hours to appear.
*Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped.
WHERE CAN I FIND MY TRACKING NUMBER?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. You can check it in Track Your Order section. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please shoot us an email and we'll help you out!
UNEXPECTED DELAYS
In some instances, the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we can't control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.